Privacy Policy
Last Updated: January 2024
Al Arz Automatic Bakery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Place orders for our products
- Subscribe to our newsletters
- Participate in surveys or promotions
The types of personal information we collect may include:
- Name and contact details (email, phone number, address)
- Business information (if applicable)
- Payment information (processed securely through our payment processors)
- Communication preferences
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process your orders and transactions
- To communicate with you about your account or orders
- To send promotional materials and updates (with your consent)
- To improve our website and services
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist with our business operations (payment processors, delivery services)
- Legal authorities when required by law
- Business partners in connection with services they provide to us
All third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure servers and networks
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. International Data Transfers
As a UAE-based company with international operations, your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Al Arz Automatic Bakery
Al Qouz Industrial Area 4
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 3388808